Book Description
Between dealing with difficult people and navigating through unexpected and complicated situations, the typical day at the office involves making countless choices on how to engage with others. To succeed in the long run, good work relationships must be carefully developed and maintained.
A Survival Guide for Working with Humans presents real-life scenarios of specific work relationship problems, along with interactive quizzes, and answers on how to solve each of the problems. The book shows readers how to:
* Deal with ethical dilemmas in the workplace * Resolve everyday conflicts * Know when to speak up, when not to, and what to say * Make a graceful retreat from an unwinnable confrontation
A snappy, conversational style combines with dozens of practical tools and examples to make a fascinating, essential book./p>
Reviews From AMAZON.COM
The Rodney King guide to the Workplace
This book is really great; I call it the Rodney King guide to the workplace because it really is about "Can't we all just get along?" And, if we can't....then it gives you the guidelines to follow to see heads roll, or sometimes, how to choose to lose your own head on the chopping block.
I like that it doesn't give a "pat" answer, but provides several best/worse case scenarios & allows you to think the problem out, hopefully BEFORE you encounter it. If you are in the middle of dealing with one of these treasured co-workers, then this guide will be very helpful in giving you strategy for dealing with the problem in a real life way.
Loved it!
Helpful for Anyone who Works with Humans
This book provides some very useful information that will assist any manager in helping their staff members to work better with each other. It is clearly and thoughtfully written. I highly recommend this book to anyone who works with Humans!

ISBN:0814472052