Software Quality Assurance

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0. What and where are the policy statements that dictate quality assurance in your project?
1. What are the functions of the Quality Assurance Group (QAG)?
2. How are the quality assurance activities planned ?
3. What is a non-conformance report (NCR)?
4. When a non-conformance is noted during these "reviews", what happens next?
5. What is is External Quality Assurance (EQA) and Final Inspection (FI)?
6. Is the quality assurance group (for the QAG) audited? Who does these audits?
7. How frequently is your project audited? How do you know the result of these audits?
8. What is an internal quality audit? What happens during this audit?

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