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What's This India Business?: Offshoring, Outsourcing, and the Global Services Revolution
A global services revolution is taking the business world by storm, as India becomes the world’s back office provider. From call centers and claims processing to human resources, accounting and even legal operations, service jobs are migrating from t... |
Offshoring Information Technology : Sourcing and Outsourcing to a Global Workforce
This book explains everything you need to know to put IT offshoring (outsourcing overseas) into practice.... |
The IT Outsourcing Guide
You have decided that your business needs to outsource its IT requirements - this book will now show you how!
The outsourcing of IT is currently a "hot topic" internationally and yet guidebooks on how, rather than whether or not to implement this d... |
Successful IT Outsourcing : From Choosing a Provider to Managing the Project (Practitioner Series)
Outsourcing permeates the IT world and has had a profound impact on the work of IS professionals. Nearly all will, at some stage in their careers, work with outsourced services as customer or supplier. Elizabeth Sparrow's insights into the benefits and pi... |
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Outsourcing Information Security (Computer Security Series)
This comprehensive and timely resource examines security risks related to IT outsourcing, clearly showing you how to recognize, evaluate, minimize, and manage these risks. Unique in its scope, this single volume offers you complete coverage of the whole r... |
Managing the Risks of IT Outsourcing
This book shows IT managers how to identify, mitigate and manage risks in an IT outsourcing exercise. The book explores current trends and highlights key issues and changes that are taking place within outsourcing. Attention is given to identifying the d... |
The COT Planning Guide: Tips, Tactics and Strategies for Successful IC Outsourcing
The COT Planning Guide Second Edition is a reference guide for high tech companies on how to outsource semiconductor manufacturing using the customer owned tooling model.... |
Information Systems Outsourcing : Enduring Themes, Emergent Patterns and Future Directions
As the information systems (IS) outsourcing trend has gained momentum, it is prudent to stop and reflect on several critical questions: What are the actual intentions of organizations for evaluating and then choosing outsourcing? What problems are these o... |
Shaping the IT Organization - The Impact of Outsourcing and the New Business Model (Practitioner Series)
More and more, the shape of the IT organization is critical to business systems delivery, yet all too often this definition is approached in a haphazard fashion - often based on old theory and out-dated experiences rather than being moulded to the realiti... |
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Why WAN Outsourcing Providers Must Offer Applications Services: Results from a CIR End User Survey : White Paper
Much of the information in this paper is taken from a research study published in 1999 by CIR: Inside the Market for WAN Management Outsourcing: Penetration, Motivations, Benefits and Strategic Implications. Results of this study suggested that such stra... |
My Job Went to India (Pragmatic Programmers)
You've already lost your job. You may still be drawing a paycheck, but the job you were hired to do no longer exists. Your company has changed, the technology has changed, the economy has changed, and the ways you can add value have changed. Have y... |
Intelligent IT Outsourcing: Eight Building Blocks to Success (Computer Weekly Professional)
Intelligent IT Outsourcing enables practitioners to focus in on the essential issues that need to be addressed so that the fundamental structure of their sourcing strategy and its implementation is sound. The authors provide insight into the challe... |
Global Information Technology Outsourcing: In Search of Business Advantage
Global Information Technology Outsourcing In Search of Business Advantage Mary C. Lacity & Leslie P. Willcocks 'Lacity, and Willcocks have shown us again why they are the world's leading IT outsourcing gurus... the most comprehensive work on IT outsourcin... |
Running an Effective Help Desk: Planning, Implementing, Marketing, Automating, Improving, Outsourcing
The definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies.
This book is for you if you are:
* A business manager charged with researching, planning, and se... |
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Information Technology Outsourcing Transactions: Process, Strategies, and Contracts
Business/Management An organized, methodical, real-world approach to the complex process of information technology outsourcing McDonnell Douglas, Delta, Lufthansa, Hughes Electronics, Hertz, Chase Manhattan, Herman's Sporting Goods, John Wiley... |
